Kenya Airways Shanghai Office in China

Are you flying with Kenya Airways and are confused about how to prep for your flight? All you need is to connect with the Kenya Airways Shanghai office in China for complete assistance. The wonderful staff present at the office will guide you through each step of your journey and also discuss the benefits of flying with them. 

Get to know the various means of communication that will be and should be a major part of your journey. You will need them when you face any issues or want general answers to your questions. 

Location of Kenya Airways Shanghai Office

Many people prefer personal interaction over other forms of communication. They choose to talk with full clarity to avoid any misunderstandings and enhance their travel experience. While it is not possible for everyone to visit the Shanghai office, those individuals who live nearby can use the details below and head straight to the address for their travel queries. But make sure to visit only during business hours. 

• Shanghai Office Address: Shanghai, China.  

Kenya Airways Contact Details 

The data beneath will be useful to those who do not want to visit the office and enjoy connecting via call, text, and email. This is a great way to expand your knowledge from the officials in the comfort of your home. You can also log into the Kenya Airways Official website and seek advice for your upcoming journey. 

• Contact Number: +(8620)-3866-3119/(8620)-3866-3119/+254 734 104 747/+254 711 024 747/ +254 705 474 747
• Email Address: david.lubega@kenya-airways.com
• Fax:+ (8620)-3866-2330 
• Working Hours: Monday – Friday 9.00am-6pm

Airstrip Map & Contact Details

Shanghai Pudong International Airport
4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China

Airport Phone Number: +862196990

Contact Information Of Kenya Airway’s Headquarter

Headquarter Address: Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi Kenya.

Contact Number: +254 734 104 747

Official Email Id: customer.relations@kenya-airways.com

Official website: http://www.kenya-airways.com

Online Check-in: https://www.kenya-airways.com/online check-in

Set Of Aircrafts In Kenya Airway’s Squadron

• Boeing 737-300
• Boeing 737-700
• Boeing 737-800
• Boeing 777-200ER
• Boeing 777-300ER
• Boeing 787–8
• Embraer ERJ-190
• Boeing 737-300F

Services Offered!

Now that you know how to reach out to the Kenya Airways Shanghai office, you must know the facilities that they offer. Ensure that you get in touch with the staff to properly understand the process of using these services so that you can plan the best journey for yourself. 

Booking of Tickets	Manage travels	Baggage Details
Essential Travel Documents	Ticket Cancellation	Special Offers
Refund Policies	Rules for Pet Travel	Special Assistance Guidelines
Entertainment Onboard	Make changes in tickets	Fleet info
Flight Timings	Seat Selection	Parking
Ground Transportation	Important Flight Updates	Duty-Free Allowance Rules
In-flight WiFi	In-flight meals and beverages	Lost and Found assistance
Immigration	Passport and Visa queries	Customs
Facilities at the airport	Meet and Greet services	Destination Info
Routes	Delayed Baggage	Assistance with damaged stuff

Get Help with Check-in

The foremost step to begin your journey is to check-in. But if you are struggling with it, you can connect with the staff of the Shanghai office and seek wonderful guidance. You will be informed about the ways you can do your check-in and guided until the last step until you complete the process. Also, they will help you obtain the boarding pass with ease, following which you will be ready to depart. 

Learn about Extra Baggage Allowance 

While it is important to travel with a proper baggage limit, there might be times when you need to bring some excess stuff. In that case, you must get information about how much extra luggage you can carry as part of your checked baggage and what the additional charges are for it. It is always better to be aware of the important policies prior to your journey. Otherwise, you might have to face strict consequences. 

Get to know the Cabin Classes 

Every airline has different cabin classes with distinct fare charges, and passengers can choose at their convenience. You can inquire about the same from the sales office of the Kenya Airways and learn the various types of compartments along with their fees and services. You can also choose the seats of your preference, but be sure to connect with them days before your departure if you want the best place for your journey. 

Minors traveling solo 

It is a major serious concern for any parent or guardian when their kids travel solo. But, with the Kenya Airways Shanghai office, you can relax. From the moment your kid arrives at the airport, he will be guided thoroughly through the important process that needs to be done for his air travel. One thing that is required from you as a guardian is to make sure he carries all the important documents. 

Concluding!

Plan your journey with Kenya Airways and experience the joy of traveling at great heights under the expert guidance of the Shanghai office staff. Know everything from departure to arrival. 

FAQs