A flight without stress is comforting, allowing you to begin your trip with ease and no trouble. That’s the experience Malaysia Airlines always tries to offer, not just in the air but from the beginning of your trip. This is where its Alor Setar Office in Malaysia comes in. The professional staff there handles all your travel needs. They make sure that you witness a smooth and hassle-free flight.
This airline may also have city offices in your country. These offices can provide in-person support for booking flights, managing reservations, and answering any questions you have about your trip. This article will help you understand what queries they handle, along with their contact details and other information.
Address: Alor Setar, Malaysia
Contact Number: +60 1-300-88-3000/+603 7843 3000
Email: customer@malaysiaairlines.com
Office Hours: Mon-Fri-24 Hours
Sultan Abdul Halim Airport,
Taman Desa Mutiara, 06200 Alor Setar, Kedah, Malaysia
Phone Number: +6047146876
If you want to ask about your upcoming trip, change your flight details, or ask questions in person, Malaysia Airlines offers several ways to contact them. A dedicated section provides all the contact details, addresses, and other information, making it convenient for you to contact them quickly.
Headquarter Address | Malaysian Airline System Berhad,Administration Bldg. 1 3rd Floor, Mas Complex A, Sultan Abdul Aziz Shah Airport 47200 Subang, Selangor, Malaysia |
Headquarters Number | 1 300 88 3000 (Within Malaysia),+603 7843 3000 (From Overseas) |
Working Days | 5 Days a week |
Operating Hours | Mon-Fri-9:30am-5:30pm |
Email Address | gccc.reservations@malaysiaairlines.com |
Official website: | https://www.malaysiaairlines.com |
Online Check-In: | https://www.malaysiaairlines.com/hq/en/travel-info/check-in.html |
Flight Schedule: | https://www.malaysiaairlines.com/hk/en/plan-your-trip/flight-schedule.html |
Baggage Inquiries: | https://www.malaysiaairlines.com/hk/en/travel-info/baggage.html |
Fleet Size-76
Regarding the services or amenities, Malaysia Airlines has a lot to offer. They make your flying experience enjoyable and convenient. Below are the facilities mentioned:
In-Flight Amenities—The airline offers a variety of amenities onboard. On select flights, you can enjoy complimentary blankets, pillows, and headphones.
Oversize Baggage Charges | Cabin Baggage | Special Baggage |
Checked Baggage | Restricted Baggage | Carry-On Baggage |
The Malaysia Airlines offices handle many queries. You only need to contact them and tell them your concern, and the customer representative will devise a solution. The queries, managed by the office, are listed below:
Booking and Reservations | |
New Flight Ticket Booking | Flight Ticket Cancellation and upgrades |
Flight Ticket Rescheduling | Online Check-in Assistance |
Travel Information and Services | |
Flight Information (Schedules, Delays) | Baggage Allowance and Fees |
Duty-Free Allowance Regulations | Airport Lounge Access and Information |
Visa Information and Requirements | In-Flight Meals |
Airport Transfers | Unaccompanied Minor Service |
Pet Transport Information | Ground Transportation |
Enrich Frequent Flyer Program | |
Enrich Miles Balance and Inquiry | Earning Enrich Miles |
Redeeming Enrich Miles | Tier Status Information and Benefits |
In-Flight Experience | |
In-Flight Entertainment Options | In-Flight WiFi Availability |
WiFi Charges | Special Needs Assistance on Board |
Other Queries | |
Missing Luggage Assistance | Immigration & Customs Clearance Process |
Airport Facilities and Amenities | Corporate Travel Programs |
Travel Insurance Information | Complaint & Feedback Handling |
Lost and Found at the Airport | Travel Document Verification |
Meet & Greet Services at the Airport | Information on Destinations & Routes |
Here are all the questions that you might have. We have answered them so that you won’t have any stress about your trip.
What are the contact details for the Malaysia Airlines Head Office?
You can reach the Head Office by calling their phone number (+60 1-300-88-3000) or their email address- (customer@malaysiaairlines.com).
What are the opening hours of the Malaysia Airlines Alor Setar Office?
The Malaysia Airlines Office is open from (Monday) to (Friday) on till (9:30am-5:30pm).
Can I pay for my Malaysia Airlines flight at their office?
Yes, you can pay for your flight at their office using a credit card, debit card, or cash.
What happens if I lose my Malaysia Airlines ticket?
If you lose your ticket, contact the office as soon as possible. They can help you reissue your ticket or arrange for a new one.
Can I get a refund for my flight at the Malaysia Airlines Office?
You can get a refund for your flight at the office. However, it depends on the situation, as refunds are associated with regulations.
How do I check-in for my Malaysia Airlines flight online?
You can check in for your flight online through the airline’s official website or mobile app. Online check-in is available from 24 hours to up to 2 hours before your flight.
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